These terms and conditions apply to the use of the services and the website of Nederland Verpakt, a general partnership (V.O.F.) with its registered office in Genderen and registered with the Chamber of Commerce under number 92919138 (hereinafter: "NL Verpakt").
NL Verpakt is the owner and operator of the digital platform www.nederlandverpakt.nl, on which supply and demand within the packaging industry come together.
"User" means any natural or legal person who visits the website, uses the platform or enters into an agreement with NL Verpakt.
For questions about these terms and conditions or for any other contact with NL Verpakt, an email can be sent to: info@nederlandverpakt.nl.
Article 1 — Definitions
In these terms and conditions the following definitions apply:
Account: The personal or business access profile created by or on behalf of the User on the Website, through which access is obtained to the Platform and the Services of NL Verpakt.
Subscription(s): The agreement between NL Verpakt and the User under which the User, depending on the chosen type of Subscription and whether or not against payment, obtains access to specific parts or functionalities of the Website and the Platform.
Administrator: The first user who creates a company account on the Website on behalf of a User (organisation) and thereby automatically obtains full management rights over the company account, including the creation, modification or removal of sub-users and the granting of administrator rights to other users. The Administrator acts as the contact for NL Verpakt and is, in the absence of instructions to the contrary, authorised to act on behalf of the organisation with regard to the account.
Payment(s): Any form of financial transaction between the User and NL Verpakt, including but not limited to subscription fees or other charges for the use of Services.
Services: The digital solutions offered by NL Verpakt, including IT services and functionalities that support one or more business processes of the User and/or enable the use of the Website and Platform. These services may be offered free of charge or against payment.
User(s): Any natural person, legal entity or legally competent partnership that acts in the course of a commercial or independent professional activity and uses the Website, the Platform or the Services of NL Verpakt. Consumers are expressly excluded from using the Website and the Services.
Content: All data, texts, company information, images, messages, responses, reviews or other information posted, uploaded or shared by the User on the Website or Platform.
Intellectual Property Rights: All existing and future intellectual property rights, including but not limited to copyrights, database rights, trade mark rights, patent rights, trade name rights and rights relating to software, know-how and domain names.
Metadata: Collected, structured and anonymised data derived from information shared by Users on the Website, including but not limited to: the type of business, location, number of employees, type of products or services, industry, and interaction or behavioural data on the Platform. This data is used for analytical, informative or promotional purposes without individual Users being directly identifiable, unless the relevant data is publicly accessible or has been shared as such by the User.
Agreement: Any arrangement or legal relationship between NL Verpakt and a User that arises from entering into a Subscription, making a Payment or using (part of) the Services of NL Verpakt.
Parties: NL Verpakt and the User jointly.
Personal Data: All information about an identified or identifiable natural person within the meaning of the General Data Protection Regulation (GDPR), collected, processed or stored by NL Verpakt in the context of the Services.
Platform: The digital platform accessible via the Website, on which supply and demand within the packaging industry are brought together and through which Users can use the Services of NL Verpakt and get in touch with other Users.
Review(s): An assessment or review that a User posts about another User on or via the Platform regarding their activities, services or reliability.
Disruption(s): Limitations, interruptions or other technical problems, to the extent not attributable to the User, that prevent or hinder the use of the Website, the Platform or the Services.
Website: The website www.nederlandverpakt.nl, including all underlying pages and components, through which access is provided to the Platform and on which the Services of NL Verpakt are offered.
Article 2 — General
These terms and conditions (hereinafter: the "Terms") apply to all use of the Website, the Platform, the Services, Subscriptions and other legal relationships between NL Verpakt and the User.
2.2 — The Terms are provided free of charge electronically upon request and are also permanently accessible via the Website.
2.3 — Deviations from or additions to these Terms are only binding if they have been expressly agreed in writing or electronically by NL Verpakt and the User.
2.4 — If any provision of these Terms is null and void or annulled, the validity of the remaining provisions shall not be affected. In such a case, the provision in question shall be replaced by a provision which most closely approximates the content and intent of the original provision. For the full provision and consequences of nullity, reference is made to Article 22.1.
2.5 — All statements by NL Verpakt on the Website, in brochures, advertisements, emails or other (digital) means of communication are for informational and indicative purposes only. These statements do not constitute a binding commitment, warranty or guarantee unless expressly agreed in writing.
2.6 — Access to the Website and use of the Platform or the Services is permitted only after the User has expressly accepted these Terms, for example when creating an Account or entering into a Subscription.
2.7 — NL Verpakt reserves the right to unilaterally change or supplement these Terms. Changes shall be announced at least fourteen (14) days before entry into force via the Website or by email to the User. If the User does not accept the amended Terms, the User must end use of the Services no later than the effective date of the change.
Article 3 — Applicability
3.1 — These Terms apply to all offers, quotations, communicated prices, Subscriptions and other legal relationships between NL Verpakt and the User, unless agreed otherwise in writing.
3.2 — General (purchasing) terms and conditions of the User are expressly rejected, unless and to the extent expressly accepted in writing by NL Verpakt.
3.3 — Where applicable, these Terms are made available to the User prior to the conclusion of an Agreement. If this is not reasonably possible, an indication is given of how the Terms can be inspected at NL Verpakt and that they will be sent free of charge upon request.
3.4 — If an Agreement is concluded electronically, these Terms are made electronically available before the conclusion of the Agreement in such a way that the User can easily save them on a durable data carrier (such as a PDF file). If this is not reasonably possible, an indication is given of where the Terms can be inspected electronically and that they will be sent free of charge upon request, by electronic or other means.
Article 4 — The Website
4.1 — The Website aims to offer a digital Platform within the packaging industry on which supply and demand for packaging materials, machinery and services can be brought into contact with each other.
4.2 — NL Verpakt fulfils only a facilitating and intermediary role in bringing Users into contact with each other. NL Verpakt is not a party to any Agreement, request, cooperation or other legal relationship that arises between Users via the Website or Platform.
4.3 — NL Verpakt is not responsible or liable for the acts or omissions of Users towards each other, nor for the content, performance or consequences of mutual arrangements, transactions or communications between Users.
4.4 — In the event of a dispute, complaint or conflict between Users, the Users concerned are fully responsible for resolving it themselves. NL Verpakt is not obliged to mediate and accepts no liability whatsoever in connection with such disputes.
4.5 — NL Verpakt is entitled at all times to adapt, suspend or terminate (the content of) the Website, the Platform and/or the Services in whole or in part. NL Verpakt will make efforts to announce an intended termination or substantial change to (part of) the Services in good time. NL Verpakt is not liable for any damage resulting from such changes or termination.
4.6 — NL Verpakt does not guarantee that the Website, the Platform or the Services will function at all times without interruption, errors or defects. Nor is any guarantee given regarding the completeness, accuracy or reliability of information posted or shared by Users via the Website or Platform. NL Verpakt reserves the right at its sole discretion to modify, refuse or remove, in whole or in part, Content or Accounts that violate the law, these Terms or the policies of NL Verpakt, without being obliged to pay any compensation.
Article 5 — Transactions between Users
5.1 — The Website and the Platform facilitate only the establishment of contact between Users with regard to packaging materials, machinery and services. NL Verpakt is not a party to any agreement, request or other transaction concluded between Users themselves.
5.2 — NL Verpakt is not responsible for the conclusion, content, performance, payment, delivery or compliance with any agreement or transaction between Users. Users are themselves fully responsible for their mutual arrangements and obligations.
5.3 — Unless expressly agreed otherwise in writing, NL Verpakt is not a payment processor and does not receive funds on behalf of or for Users. Any payments take place directly between Users or via an external payment provider that falls outside the responsibility of NL Verpakt.
5.4 — NL Verpakt makes no warranties regarding the solvency, reliability, quality or capacity of Users or the products or services offered or purchased via the Platform. Users are advised to conduct sufficient research (due diligence) themselves before entering into transactions.
Article 6 — Rules for use of the Website
6.1 — When using the Website and the Platform, the User must comply with all applicable laws and regulations, including rules regarding privacy, data protection and electronic communications.
6.2 — The User is prohibited from posting, distributing or storing Content via the Website or Platform that:
- is pornographic, erotic or sexually explicit in nature;
- is offensive, discriminatory, racist or hateful;
- contains unsolicited advertising, spam or other commercial communication without consent;
- is incorrect, misleading or manipulative;
- contains viruses, malware, spyware or other malicious software that can cause damage to NL Verpakt, other Users or third parties.
6.3 — The User must not create an Account under the name of another person or company, or otherwise pose as another natural or legal person.
6.4 — The User is obliged to treat all obtained Personal Data of other Users in strict confidence and not to use it for purposes other than the purpose for which it was provided. The User is prohibited from exploiting commercially, sharing or misusing this data. When processing Personal Data, the User must at all times observe the General Data Protection Regulation (GDPR) and act in accordance with NL Verpakt's privacy policy.
6.5 — If a User notices misuse of the Website, this can be reported via info@nederlandverpakt.nl. NL Verpakt reserves the right to investigate reports at its discretion and is not obliged to take action on them.
6.6 — If a User acts in breach of these Terms, applicable legislation or otherwise damages trust in the Platform, NL Verpakt is entitled to temporarily or permanently restrict access to (parts of) the Website or Platform, remove the Account and/or take other restrictive measures. NL Verpakt is not obliged to warn the User in advance and is not liable for any damage arising from this.
6.7 — The User is not permitted to collect, scrape, index, copy or otherwise reproduce data from the Website or Platform in an automated manner without prior written consent of NL Verpakt.
6.8 — The User is not permitted to misuse functionalities of the Website or Platform, such as the reporting function, messaging function or review function. This includes making unfounded or false reports, posting misleading or unfounded reviews, or sending commercial or unwanted messages to other Users.
Article 7 — Availability and modification of the Website
7.1 — NL Verpakt strives to prevent Disruptions on the Website. Disruptions are defined as in Article 1. However, NL Verpakt does not guarantee that the Website and/or Services will be available uninterrupted or error-free at all times. The User accepts that NL Verpakt is not liable for damage resulting from the (temporary) unavailability of the Website or Services.
7.2 — NL Verpakt is entitled to temporarily take the Website and/or Platform out of service or to restrict access to it if this is necessary or desirable in connection with maintenance, adjustments, improvements or the implementation of new functionalities. NL Verpakt is not obliged to inform Users in advance, but will endeavour to announce such interruptions in good time where possible.
7.3 — NL Verpakt takes appropriate technical and organisational security measures to protect the Website, the Platform and the underlying systems against malware, viruses, spam and other unauthorised or harmful content. These measures include filter systems and other technical facilities necessary to protect telecommunications and data processing systems. NL Verpakt makes efforts to provide proper security but cannot guarantee absolute protection.
7.4 — NL Verpakt has the right to modify or adjust the Website, the Services and their associated functionalities — including free and paid features within the Subscriptions — at any time. If a change leads to an expansion of functionality, NL Verpakt reserves the right to request additional compensation for it.
7.5 — NL Verpakt is entitled to convert functionalities or parts of the Services offered free of charge into paid functionalities, provided the User is informed in advance. Where applicable, the User will be given the opportunity to accept the changed conditions or to end use of the relevant functionality.
7.6 — NL Verpakt may temporarily make new functionalities or parts of the Website or Services available in a test or beta phase. These functionalities are explicitly marked as such and may be modified, restricted or removed without prior notice. NL Verpakt provides no warranties regarding the operation, availability or reliability of functionalities in a test or beta phase.
Article 8 — User account
8.1 — The User warrants that all information provided through their Account on the Website is complete, accurate and up-to-date. The User acknowledges that the reliability and operation of the Website depend in part on the accuracy of this data. The User is obliged to update changes to their data in their Account without delay.
8.2 — The User is obliged to keep their login credentials carefully and to keep their password strictly secret. The User is fully responsible for all actions carried out via their Account, whether with or without their consent, unless there is demonstrable unauthorised access outside their fault.
8.3 — If the User suspects that their Account is being misused or accessed without authorisation, they must report this as soon as possible via info@nederlandverpakt.nl. NL Verpakt will take appropriate measures upon receipt of the report.
8.4 — If NL Verpakt has reasonable grounds to believe that there is unauthorised or inappropriate use of an Account, it is entitled to temporarily or permanently block access to the Account in question or take other measures. NL Verpakt is not liable for any damage arising from this.
8.5 — If the User's Account is misused by third parties through the User's own negligence or fault, the User is fully liable for all damage and costs arising from this, including damage to NL Verpakt and/or other Users.
8.6 — For company accounts, the Administrator is the ultimate person responsible for the execution of all management tasks, including adding, removing and authorising sub-users. Unless agreed otherwise in writing, the Administrator is deemed to act on behalf of the User (the organisation).
Article 9 — Prices, payments and delivery conditions
9.1 — All prices used by NL Verpakt are expressed in euros and exclusive of VAT and other government-imposed levies, unless expressly agreed otherwise.
9.2 — Payment for the Service must be made online and immediately upon entering into the Subscription, and online upon each renewal. Access to the Service is only granted after the payment has been successfully processed. The duration and structure of the Subscription are governed in Article 10 of these Terms.
9.3 — If the User does not pay or does not pay on time, they shall be in default by operation of law from eight (8) days after the invoice date, without notice of default being required. In that case, NL Verpakt is entitled to suspend or stop access to the Services. From the moment of default, statutory interest is owed on the outstanding amount.
9.4 — After successful payment, the User will receive an electronic invoice, unless agreed otherwise in writing.
9.5 — If the User believes that (part of) the invoice is incorrect, they must report this in writing to NL Verpakt within the applicable payment term. The payment obligation for the disputed part will be suspended during the investigation. If the investigation shows that the dispute is unfounded, the User must pay the outstanding amount in full within eight (8) days.
9.6 — In the event of late payment, the User shall, in addition to the amount due and the interest accrued thereon, be obliged to compensate all reasonable extrajudicial and judicial collection costs. These include the costs of collection agencies, lawyers and bailiffs.
9.7 — All claims of NL Verpakt against the User are immediately due and payable if:
- the User is declared bankrupt;
- applies for suspension of payment;
- a substantial part of their assets is seized;
- the User dies, enters into liquidation or is dissolved.
9.8 — Notwithstanding article 9.2, in exceptional cases NL Verpakt may agree in writing that the User may pay within an agreed payment term after the invoice date. In that case, the User shall obtain access to the Service subject to the condition precedent that payment is made within this term. If payment is not received, the User shall be in default by operation of law upon expiry of the payment term, and the provisions of articles 9.3 through 9.6 shall apply unaltered.
Article 10 — Subscriptions
10.1 — NL Verpakt offers various types of Subscriptions via the Website, including monthly and annual subscriptions. The current subscription types, durations and associated functionalities are clearly described on the Website.
10.2 — A Subscription between NL Verpakt and the User is established at the moment that:
- (i) the User has completed the registration procedure via the Website;
- (ii) NL Verpakt has verified the access details of the User and activated the Account; and
- (iii) in the case of a paid Subscription: full payment has been successfully received by NL Verpakt.
10.3 — A monthly subscription is entered into for a term of one (1) month and is automatically renewed each time for one (1) month. The User may cancel the subscription at any time, effective at the end of the current subscription period. No notice period applies.
10.4 — An annual subscription has a fixed term of twelve (12) months. After expiry, it is automatically renewed for twelve (12) months at a time, unless the User cancels before the end of the subscription period. Cancellation can take place at any time but only takes effect at the end of the current subscription period. No notice period applies.
10.5 — The provisions of Article 9 (Prices, payments and delivery conditions) apply accordingly to all Subscriptions.
10.6 — On termination or suspension of a Subscription (whether or not due to non-payment), NL Verpakt reserves the right to immediately restrict or terminate the User's access to the relevant functionalities and Services.
10.7 — NL Verpakt reserves the right to terminate a Subscription in writing with a notice period of fourteen (14) days. In the event of violation of these Terms or misuse of the Service by the User, NL Verpakt is entitled to terminate the Subscription immediately without being obliged to pay any compensation.
10.8 — Early termination of a Subscription by the User does not release them from the payment obligation for the full agreed subscription period. There shall be no refund of amounts already paid, unless agreed otherwise in writing.
Article 11 — Termination of the Subscription
11.1 — Termination of a Subscription by the User shall take place in accordance with the provisions set out in Article 10 of these Terms. Cancellation must be made in writing or by email and is considered timely when received by the other party no later than within the applicable notice period. The date of sending of the cancellation is decisive.
11.2 — NL Verpakt is entitled to terminate the Subscription immediately and to block the User's access to the Website and/or Services if the User acts in breach of these Terms, including failure to comply with the Rules of Use as set out in Article 6, non-payment or misuse of the Platform. In that case, NL Verpakt is not obliged to pay any compensation.
Article 12 — Access details
12.1 — The User's access details, including usernames and passwords, are strictly confidential. If the User has a company account, the first user who creates the account is the Administrator. This Administrator has full management capabilities within the account, including the creation, modification or removal of sub-users and the granting of administrator rights to other users within the same organisation. The User is obliged to ensure that all users within the company account comply with these Terms and remains as an organisation fully responsible for all use via the company account.
12.2 — The User is obliged to use a strong and unique password per user and to take all reasonable technical and organisational measures to protect the access details against loss, theft or unauthorised use. If an unauthorised third party gains access to the Website using access details of (one of) the users within the company account, this is considered use by the User themselves, unless demonstrably there is an external breach outside their fault.
12.3 — The provisions of Article 8 (User account) apply accordingly to the use of access details.
Article 13 — Information shared by User(s)
13.1 — NL Verpakt offers Users the possibility to present themselves and their business on the Website via a company profile. The User has the right to share Content such as tenders, quotations, business data, descriptions, images, videos and other packaging-related information within the functionalities made available by NL Verpakt.
13.2 — The User retains the right to publish, update, deactivate or remove their shared information at any time, insofar as the relevant functions are available on the Website.
13.3 — NL Verpakt is entitled to use shared information of Users for anonymised or aggregated analyses of market developments, user behaviour or platform optimisation, provided this use complies with applicable laws and regulations.
13.4 — The User warrants that they have all required rights to the Content posted or shared by them and that it is free of third-party rights. The User indemnifies NL Verpakt against all third-party claims in connection with posted or shared Content.
13.5 — NL Verpakt is entitled to block, hide or remove (part of) Content posted by the User if it suspects that it conflicts with the law, these Terms, the rights of third parties or NL Verpakt's policy. This may be done without prior notice.
13.6 — The User grants NL Verpakt a non-exclusive, royalty-free and revocable licence to use and publish Content shared by them, including but not limited to company profiles, tenders and responses, via other communication channels of NL Verpakt such as the homepage, newsletters or social media, for promotional and informational purposes. If the Content contains personal data, this applies only insofar as the use is compatible with applicable privacy legislation and NL Verpakt's privacy policy.
13.7 — After termination of the Subscription or removal of the Account, NL Verpakt is entitled to keep certain shared Content, such as posted tenders or public responses, visible to other Users for a reasonable period of time, to the extent functionally necessary or arising from the nature of the Service. The User may submit requests for the removal of specific Content via the contact form or by email.
Article 13A — Use of company listings and logos
13A.1 — NL Verpakt displays basic listings on the platform of companies active in the packaging industry. These listings are compiled based on publicly available information such as company websites, the Chamber of Commerce register and public industry publications.
13A.2 — A basic listing may include the company name, industry, location, a short factual description of business activities and — if publicly available — the company logo. This information is used solely to support the informative function of the platform. Non-paying companies are not presented in any way as a customer or partner of NL Verpakt.
13A.3 — If a company objects to (part of) its listing or logo, this can be reported in writing or by email to info@nederlandverpakt.nl. NL Verpakt will then remove, adjust or (temporarily) hide the profile or logo free of charge upon first request.
Article 14 — Confidentiality
14.1 — NL Verpakt is obliged to keep all confidential information of the User secret and to use it only insofar as necessary for the provision of the Services or the performance of the Subscription.
14.2 — Confidential information means: all information provided by the User directly to NL Verpakt and the confidentiality of which has been expressly indicated, or which can reasonably be assumed to be confidential in view of its nature or content. Information shared publicly by the User via the Website or Platform in the context of the Service, as described in Article 13, shall not be regarded as confidential information.
14.3 — The obligation of confidentiality does not apply to information:
- which is already public at the time of provision or becomes public thereafter without this being the result of a breach of this provision;
- which NL Verpakt receives from a third party without breach of a confidentiality obligation;
- which must be provided to a competent authority on the basis of a legal obligation or court ruling. In that case, NL Verpakt will, to the extent permitted, inform the User in advance.
14.4 — NL Verpakt will take appropriate technical and organisational measures to protect confidential information against loss, unauthorised access or unlawful processing.
14.5 — Insofar as the User gains access to non-public information of NL Verpakt in the context of the Service, they are obliged to treat this information as confidential and not to disclose it or provide it to third parties.
Article 15 — Consent to use of information, content and metadata
15.1 — NL Verpakt processes, structures and presents so-called metadata on the basis of information entered by Users. This is used to support Users and the industry in gaining insight into market developments, supply and demand, and can serve, among other things, as input for commercial decisions. Metadata includes, among other things: the type of business (for example producer, distributor or buyer), region or location of establishment, number of employees, type of products or services offered (such as packaging materials, machinery or services) and industry (such as food, chemicals or pharmaceuticals).
15.2 — The metadata is exclusively compiled on the basis of data that:
- have been made public by the User themselves on the Website;
- have been generated in the context of the Platform (such as click behaviour or interaction); or
- are already publicly accessible (such as data from public trade registers).
NL Verpakt processes this information in anonymised or aggregated form unless the User explicitly consents to other processing. Personal data or contact details of Users are not part of the metadata, unless they concern data that is publicly accessible and has been provided by the User themselves in a business context.
15.3 — The User declares that they are entitled to place the entered data on the Website, that it does not contain any trade secret or confidential information of third parties, and that they consent to NL Verpakt:
- using it to generate, process and publish metadata within the Platform;
- processing it for statistical and analytical purposes; and
- making it available in anonymised or aggregated form to other Users and, where applicable, to cooperation partners of NL Verpakt.
15.4 — The User grants NL Verpakt a non-exclusive, worldwide, royalty-free and irrevocable licence for the use of data entered by them, insofar as this is necessary for the generation and application of metadata, the optimisation of the operation of the Website, or the support of users and market insights. Insofar as personal data is processed, NL Verpakt's privacy policy applies.
Article 16 — Liability and indemnification
16.1 — NL Verpakt is only liable for direct damage suffered by the User as a result of an attributable failure of NL Verpakt in the performance of its obligations under these Terms. Direct damage means exclusively: the reasonable costs the User has had to incur to determine the cause and extent of the damage, to prevent or limit damage, and to remedy the failure.
16.2 — NL Verpakt's total liability for direct damage is limited to a maximum of EUR 5,000 (in words: five thousand euros) per event, where a series of related events constitutes one event. Any liability of NL Verpakt lapses if the damage is not reported in writing to NL Verpakt no later than twenty-four (24) months after it has arisen and legal action is not taken in time.
16.3 — Liability of NL Verpakt for indirect damage is excluded. Indirect damage includes: consequential damage, lost profits, missed savings, loss of data, reputational damage and damage due to business interruption. NL Verpakt is also not liable for damage caused by other Users of the Website or third parties who do or do not use the Website or Services.
16.4 — The limitations and exclusions of liability set out in this article do not apply in the case of intent or wilful recklessness on the part of NL Verpakt.
16.5 — The User fully indemnifies NL Verpakt against all damages, costs and third-party claims arising from:
- the User's use of the Website or Services;
- Content shared or posted by the User, including but not limited to infringing, unlawful or misleading information;
- any attributable failure by the User to comply with these Terms.
Article 17 — Privacy policy
17.1 — NL Verpakt processes personal data of Users in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation. NL Verpakt acts as data controller.
17.2 — The manner in which NL Verpakt collects, processes and protects personal data, as well as the purposes of processing and the rights of data subjects, are described in NL Verpakt's privacy policy. This policy forms an integral part of these Terms and can be consulted via the Website: www.nederlandverpakt.nl/privacy-statement.
17.3 — By using the Website or Services of NL Verpakt, the User declares to have taken note of the privacy policy and to agree to it.
Article 18 — Intellectual property
18.1 — All intellectual property rights relating to the Website, the Platform, the software, design, texts, images, logos and other materials used or offered by NL Verpakt rest exclusively with NL Verpakt or its licensors. The User may not copy, distribute, publish, sell or otherwise (re)use these materials in any way without prior written consent of NL Verpakt.
18.2 — The User may use information from other Users or from NL Verpakt only within the scope of the Service. It is not permitted to share, trade, publish or commercially exploit this information without express consent of the rights-holder.
18.3 — The User grants NL Verpakt a non-exclusive, worldwide, royalty-free and revocable licence to include the company name, logo, industry, location data and other public business characteristics of the User in the business directory of the Website and other parts of the Platform. This listing serves solely informative or promotional purposes within the scope of the Service. The use of the company logo is only permitted if: (a) the logo has been provided by the User themselves to NL Verpakt, or (b) the logo is publicly available via the official company communication channels (such as the company website) and the User has not objected to inclusion. If the User objects to the listing or use of their logo, this can be reported to NL Verpakt in writing or by email at any time. In that case, the logo will be removed upon first request.
18.4 — The User warrants that they are the rights-holder or valid licensee of the information, images, files and other materials that they place or make available on the Website. The User grants NL Verpakt a non-exclusive, worldwide and royalty-free licence to use these materials to offer the Service, operate the Platform and improve the user experience.
Article 19 — Disputes
19.1 — Dutch law shall apply exclusively to these Terms and to all agreements and legal relationships arising from or related to them. These Terms apply exclusively to business users (B2B).
19.2 — All disputes arising from or related to these Terms or the use of the Website and/or Services shall in the first instance be submitted exclusively to the competent court in the district where NL Verpakt has its registered office.
Article 20 — Changes to the Terms and Conditions
20.1 — NL Verpakt is entitled to change or supplement these Terms at any time. The most current version of the Terms is available at all times on the Website. In the event of a material change, NL Verpakt will notify the User by email or a notice on login.
20.2 — By using the Website or Services of NL Verpakt after the date on which the amended Terms have entered into force, the User agrees to the applicability of these amended Terms. If the User does not agree with the change, they must inform NL Verpakt of this in writing or by email within seven (7) days after publication.
20.3 — In the event of objection, NL Verpakt has the right to continue the User's Subscription under the old terms, or to terminate the Subscription with a notice period of one (1) month at the end of the relevant calendar month. The choice rests solely with NL Verpakt.
20.4 — NL Verpakt has the right to change the Terms in particular in the following cases:
- If necessary in order to comply with new or amended laws or regulations;
- If the change relates to new functionalities or Services of NL Verpakt, or to technical or organisational adjustments that require a further description in the Terms.
Article 21 — API use and integrations
21.1 — The Platform of NL Verpakt may (whether via the Website or otherwise) contain API connections through which Users, integration partners or external systems can exchange or synchronise data. Use of such APIs is only permitted if and to the extent NL Verpakt has granted permission for it or makes an integration available via authorised means.
21.2 — NL Verpakt does not guarantee uninterrupted operation, error-free performance or availability of APIs or integrations with external software. NL Verpakt is not liable for damage arising from disruptions, delays, inaccuracies or errors in data transfer via APIs or external integrations.
21.3 — The User is not permitted to set up automated connections with the Platform, via API calls, reverse engineering, data mining, scraping or other methods outside the regular use of the Service, without prior written consent of NL Verpakt. If misuse is detected, NL Verpakt is entitled to immediately block access to the Platform or the relevant integration.
21.4 — Insofar as personal data is processed via APIs, NL Verpakt's privacy policy applies. The User is, however, themselves responsible for compliance with privacy legislation and adequate security within their own systems or integrations.
Article 22 — Final provisions
22.1 — If any provision of these Terms is wholly or partly null and void, invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. In such a case, the parties shall replace the provision in question with a valid provision that approximates as closely as possible the content and intent of the original provision.
22.2 — NL Verpakt is entitled to transfer its rights and obligations under these Terms to a third party, for example in connection with a business succession or transfer. The User agrees to this in advance. The User is not entitled to transfer their rights or obligations under the agreement without prior written consent of NL Verpakt.
22.3 — In the event of conflict between these Terms and any additional written agreements between NL Verpakt and the User, the additional agreements prevail.
22.4 — These Terms enter into force on 19 April 2025 and replace all previous versions.
22.5 — Language. These Terms have been drawn up in the Dutch language. If NL Verpakt translates these Terms into another language, the Dutch version shall prevail in the event of any differences of interpretation or disputes about the content or intent of these Terms.